Many Missions, One Solution

System Interoperability and Scalability

COBRA is designed to support day to day activities, special event monitoring, security operations and anything from small to large emergencies. COBRA achieves this broad range of use by providing a distributed collaboration environment including activity logs, chat rooms, interactive maps, and multiple other tools and resources that can be shared by users at the local, state and federal level.

EOC staff can effectively scale up to manage a large incident results in multiple injuries through the preposition of resources, plans, staging areas, and other information in COBRA, users can effectively and quickly scale up to manage the disaster at hand, providing decision makers with rapid and easy to understand information to make the right decision at the right time.

Incident Commanders can create common operating picture maps that help them to quickly setup triage locations, staging areas, and incident sites and determine if residence halls are located near the incident location.

COBRA software is hosted on the Amazon Web Services (AWS) with full backup redundancy, burstable bandwidth, and load balancing capabilities. In the event the primary server goes down the backup server will be available for use by clients.

In the unlikely event both primary and failover servers fail simultaneously Dynamis technical staff are notified immediately and will stand up a new server using the latest server snapshot image.

Any system failure or unexpected application outage will trigger automatic notification of the COBRA technical team who will immediately begin working with AWS to diagnose the disruption and deal with the triggering event(s).

Dynamis will ensure COBRA servers are not taken down for maintenance or any other planned activity without prior agreement and scheduling with clients

AWS servers allow full scalability with little to no server degradation. The COBRA platform, when hosted on AWS servers, maintains burstable bandwidth during emergencies to maintain acceptable system response. AWS servers offer load balancing and burstable bandwidth capacity automatically while experiencing peak activity or when set performances are exceeded. This ensures there is no slowdowns or gaps in functionality. The standard COBRA server is configured for 200 users accessing the site at once during peak activity.

AWS servers allow full scalability, such as the addition of nodes, increasing resources to servers increasing ram and storage capabilities and auto scaling.

COBRA IS USER FRIENDLY

COBRA employs Microsoft’s “Useful, Usable, Desirable, Predicable” (UUDP)’s approach to User Interface (UI) design. UUDP ensures that:

  •  The software solves a problem for the user in a helpful way
  •  The user can understand how the software works
  •  It looks good and is something a user would want to use
  •  The software behaves in a way the user expects

Further, our approach has always been to incorporate feedback from our customers to continually enhance usability and attractiveness of the display.

We gather COBRA use stories from our users via our customer success managers, to ensure the software becomes part of the daily routine and is solving problems that existed prior to implementation. 

We know that our clients have difficult jobs, and the software should simplify, not complicate, their mission. Daily calls between our client success managers and our developers ensure that they are aware of any user interface suggestions that our customers present.

LEGACY SYSTEMS

COBRA connects with legacy systems including:

  • WebEOC
  • Previstar
  • xChange Core